CROSS

Luxury Construction Project Manager

Company Culture: WE ARE TEAM PLAYERS, WE ARE CREATIVE PROBLEM-SOLVERS, WE ARE RESPONSIVE, WE DO THE RIGHT THING, WE ARE EFFECTIVE AND WE GO THE EXTRA MILE.

We hire, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team.

Job Title: Luxury Construction Project Manager

Scheduled Days/Hours: Monday-Friday, Business Hours

Reports To: Remodeling Director

Salary: Based on experience

Company Overview:

CROSS is an award-winning luxury design-build firm with an established clientele in San Antonio and the surrounding areas. We specialize in designing and building luxurious residential spaces with a focus on craftsmanship, ethical partnerships, and attention to detail. With over 20 years of experience, we have curated a highly qualified, personable team dedicated to guiding clients through the remodeling process.

Learn more about us at: CROSS

General Summary:

Manage the administrative aspects of one or more projects on a day-to-day basis, utilizing an online project management system, documenting communications, and coordinating all project details between the client, architect/designer, and Trade Partners. Oversee one or more project sites throughout the week, maintaining quality and standards of work, answering questions, and directing project tasks. Ensure completion of all tasks, establish a relationship with the client as the post-job warranty specialist, addressing warranty work orders as they arise.

Responsibilities:

• Provide an Excellent Customer Experience
• Use effective communication skills to present information accurately, clearly, and in a timely manner
• Build strong client relationships
• Resolve client project concerns in a timely manner
• Collect information for the client warranty binder (e.g., warranty documents w/specs and product information, paint colors, etc.)
• Ensure Clear Communication and Collaboration with All Parties
• Attend and actively participate in meetings as identified in the CROSS production process
• Communicate the progress of project tasks and inspections for the overall project status (e.g., daily logs, phone calls, text messages) in weekly meetings
• Prepare and discuss change orders with clients to secure approval
• Ensure communication with all relevant parties is consistent and effective to ensure clarity of decisions made during original work that may influence the quick resolution of warranty work
• Maintain Project Schedule and Documentation
• Create and maintain a project schedule daily, weekly and monthly; designed to complete the project on time and on budget
• Identify, discuss, and resolve potential project schedule conflicts
• Schedule applicable inspections with municipalities and/or engineers
• Review, monitor, and approve shop drawings, plans, specifications, and submittals (e.g., cabinet drawings, countertop templates, etc.)
• Review selection materials quotes for accuracy, place orders, and quality-check upon delivery
• Review project costs for accuracy
• Ensure up-to-date documentation of project decisions and upload relevant pictures and files
• Keep a list of project concerns and make certain that the appropriate Trade Partner and/or CROSS employee has the necessary information/documentation to resolve each concern in a timely manner
• Review and code Vendor invoices and receipts in a timely manner
• Prepare project progress draws and review all client invoices and related documents before submitting to the Remodeling Director to review
• Maintain Worksite Priorities to Accomplish Project Schedule and Budget
• Verify or produce take-off numbers with the estimate, then process and order construction materials
• Inspect all selection installations (e.g., appliances, cabinetry, countertops, tile, etc.)
• Organize progress of in-house field staff by creating checklists within project tasks and coordinate Trade Partners across multiple projects, providing on-site project direction and monitoring work quality against CROSS standards and expectations
• Review labor hours daily and correct for accuracy
• Remind Trade Partners ahead of time to confirm the project schedule and discuss their scope of work
• Review each Trade Partners work (on-site with a representative) upon completion to ensure conformance with their contract or scope of work
• Ensure the protection and cleanliness of the clients property and work site, and monitor CROSS/Trade Partner equipment for safety
• Source materials for projects and ensure project schedule includes logistical needs as they arise
• Ensure all returnable materials/supplies are returned in a timely manner in order to receive maximum refunds
• Manage material organization and utilization on the project site; be aware of inventory and ensure unused items are stored such that they may be returned (to shop or store) without damage
• Oversee onsite cabinet fabrication or receive cabinets and coordinate with the cabinet maker to address any issues identified
• Attend inspections; verify and maintain project compliance with local and national codes

Qualifications:

• A bachelor's degree in Construction Management, Civil Engineering, or a related field is preferred
• Proven experience as a Construction Project Manager in the high-end residential construction industry
• Strong knowledge of construction processes, building codes, and regulations
• Excellent leadership and negotiation skills
• Proficient in project management software and Microsoft Office suite
• PMP or other relevant certifications are a plus
• Excellent communication and interpersonal skills to effectively interact with clients, architects, and trade partners
• Strong organizational abilities and attention to detail to maintain project documentation and schedules
• Ability to ensure work quality and conformance with contractual agreements

Salary and Benefits:

• Full Time
• Competitive salary commensurate with experience
• Medical
• PTO
• Dental
• 401k with company match

How to Apply:

If you are passionate about luxury design-build and possess the skills and experience required for this role, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience.

CROSS CAREERS

• If you have a Can-Do Attitude Do hard work well, reliably, and with integrity. Listen to other ideas or opposing points of view in order to actively and optimistically learn, discover, and implement the best solutions.
• If you have a Passion for the Mission Say what we mean, match our behaviors to our words, and take responsibility for fostering an honest, trusting, open, and inclusive environment where motivated employees can flourish and succeed to their highest potential.
• If you provide Executive Level Treatment Deliver exceptional value, provide attention to detail, and maintain clear, accurate, complete, and consistent communication. Be mindful and respectful of how our work impacts the success of our teammates, our families, and our clients.

Join our team at CROSS and be part of creating extraordinary residential spaces that exceed our clients' expectations!